Krafterra is committed to protecting the privacy and data of every visitor, client, and business partner. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our website, products, and services.
By accessing www.krafterra.com, submitting an inquiry, or entering into business with us, you consent to the practices described herein.
Information We Collect
We may collect the following types of data:
Personal Identifiable Information (PII): Name, email address, phone number, company name, business address, etc.
Transactional Data: Order history, payment confirmations, shipping information.
Technical Data: IP address, browser type, device info, cookies, usage analytics.
Communication Records: Emails, WhatsApp chats, call logs, and web form submissions.
How We Use Your Information
Your data is used strictly for business and service-related purposes, including:
Responding to product or service inquiries
Generating quotes and invoices
Processing orders and arranging logistics
Providing updates on availability, lead times, and deliveries
Sending relevant product news, certifications, or legal updates (only if opted in)
Improving website functionality and user experience
Data Sharing & Disclosure
We do not sell or rent your personal data to any third parties. However, we may share your data with:
Authorized logistics, courier, or shipping providers for order fulfillment
Payment processing platforms (if applicable)
Government authorities, auditors, or legal advisors—when legally required
In-house or contracted service providers who are bound by confidentiality agreements
Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your data. This includes:
SSL encryption on our website
Secure storage of business documents
Restricted internal access to sensitive information
Backup and recovery systems
However, no system is 100% secure. We encourage users to avoid transmitting sensitive information via unsecured channels.
Cookies & Tracking
Our website uses cookies to enhance user experience, analyze traffic, and improve performance. By using our site, you consent to our cookie usage as described in our Cookie Policy.
You can manage cookie preferences via your browser settings.
Your Rights
As a user, you have the right to:
Request access to the personal data we hold about you
Correct or update your personal information
Request data deletion (subject to legal retention policies)
Withdraw consent for email communications at any time
To exercise any of the above rights, please contact us at harshad.bhatt@krafterra.com.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
International Transfers
As we serve clients across multiple countries, your data may be stored or processed outside your home country. We ensure such transfers comply with applicable data protection laws.
Updates to This Policy
This policy may be updated periodically to reflect changes in regulations or internal practices. All updates will be posted on this page with a revised “Effective Date.”
Contact Us
For any privacy-related inquiries or to exercise your data rights, please reach out to:
Krafterra (HB International)
📞 Phone / WhatsApp: +91 7021218100
📧 Email: harshad.bhatt@krafterra.com
📍 Office Address:
201, Kohinoor Corporate,
TATA Power Lane, Above Hotel Ambika Pure Veg,
Ramnagar, Dombivli East, Maharashtra 421201, India