Use of the Website
By using this site, you represent that you are at least 18 years old and are legally authorized to enter into binding agreements. You agree not to use this site for any unlawful purpose or to violate any laws in your jurisdiction.
Products and Orders
Product Availability: All products are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.
Order Acceptance: Krafterra reserves the right to accept or reject any order, in whole or in part, at our discretion.
Pricing: Prices listed are exclusive of taxes, duties, and shipping unless otherwise stated. International duties and import taxes are the buyer’s responsibility.
MOQ & Lead Time: Minimum order quantities (MOQ) and lead times apply as outlined on relevant product pages or quotation documents.
Payment Terms
Currency: All transactions are processed in INR or USD unless agreed otherwise.
Payment Methods: We accept bank transfers, UPI, and other approved payment gateways. Full payment or agreed deposit is required to initiate production.
Late Payments: Late payments may incur interest charges and delay delivery.
Shipping & Delivery
Krafterra will make reasonable efforts to deliver orders within the agreed timeline.
Delivery times are estimates and are subject to logistics and customs processing.
Risk of loss passes to the buyer upon dispatch or handover to the carrier.
Returns & Refunds
Due to the nature of customized and B2B products, returns are accepted only for defective or non-compliant goods, reported within 7 days of delivery. All return requests are subject to verification and approval. No refunds will be processed without a valid claim.
Intellectual Property
All content, branding, product names, and visuals on this website are the property of HB International (Krafterra) and may not be copied, reproduced, or redistributed without written consent.
Limitation of Liability
Krafterra shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, services, or products. Liability is strictly limited to the value of the product sold.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes indicates your acceptance of the revised Terms.
Contact Us
For any clarification regarding these terms, or to initiate an order or partnership, please reach out to us:
📞 Phone / WhatsApp: +91 7021218100
📧 Email: harshad.bhatt@krafterra.com
🏢 Office Address:
201, Kohinoor Corporate,
TATA Power Lane, Above Hotel Ambika Pure Veg,
Ramnagar, Dombivli East, Maharashtra 421201, India